HERE TO HELP

APPLIANCE PRODUCT SUPPORT

Need help with an appliance you purchased from AUTCOhome? Find helpful product information and get assistance with manufacturer resources, service questions, and your appliance needs.

Thank you for trusting AUTCOhome Appliances

Can't find the answer to your question? We can help. To get in touch, fill out the form on this page. Please provide your name, phone number, email address, and as much information as possible. We will be in touch with you shortly!

Manufacturer Support

Appliance User Guide

Please DO NOT throw away your manufacturer user guide, as it has valuable information specific to your brand and model. Your user guide will include the following:

  • Operation
  • Features
  • Cleaning
  • Maintenance
  • Trouble Shooting
  • Service

Please Note: Manufacturers will not resend paper copies of your user guides. Instead, they will redirect you to their brand website with electronic versions of their user guides.

Service

If you purchased through AUTCOhome and need service, please call AUTCOhome Appliances at 314-373-2013 and ask for Shannon (Service Manager). If Shannon isn't available, please leave a voicemail message so he can return your call as soon as possible. You may also send an email to Shannon at smiller@autco.com.

While we do not provide in-house service, Shannon can recommend a servicer for your brand. The service company will be able to inform you if you are still under warranty. Please have your invoice, serial number, and model number available during the call.  If you do not have a copy of your invoice, please ask Shannon if he can provide one for you.

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Contact Us at 314-373-2000 with questions.